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Privacy Notice

In order to deliver healthcare treatment, we need to collect and process personal data.

This data is used only for the following reasons:

We have a legal obligation to maintain medical notes in order to provide you with treatment.

  • In the administration of the practice to provide you with an efficient service. This includes changes to scheduled appointments and/or appointment reminders. We may occasionally also wish to update you with information regarding the practice. This constitutes Legitimate Interest under the General Data Protection Regulation.
  • It is a legal requirement that this data is stored for a number of years (which can vary depending on the persons age and circumstances but will be for a minimum of 7 years). After this period you can ask us to delete your records if you wish. Otherwise, we will retain your records indefinitely in order that we can provide you with the best possible care should you need to see us at some future date.
  • We take your privacy seriously and take all reasonable steps to ensure the protection of your data. Your data will only be available to relevant staff within the practice and will not be shared with any other organization. However, we may ask for your permission to share certain information with your GP or other healthcare professional where we feel it would be in your best interests to do so.
January 2019


Attendance Policy

At The Foot Health Practice we are committed to providing exeptional care. When patients fail to attend an appointment, or cancel with insufficient notice, this often prevents another patient from being seen. Broken appointments also add significantly to our costs.

Please give at least 24 hours notice prior to your scheduled appointment if you wish to cancel. Failure to give adequate notice may result in a charge being made.

Information about our use of cookies

This website ( (Site) uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

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We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our Site.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

__utma Cookie A persistent cookie – remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.
__utmb Cookie & __utmc Cookie These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired. This is a standard ‘grace period’ in web analytics. Ominture and WebTrends among many others follow the same procedure.
__utmz Cookie Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data. This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion.
__utmv Cookie Google __utmv Cookie lasts “forever”. It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities. 01209 314131